Frequently Asked Questions
Here are quick answers to the most commonly asked questions we've received from customers. This section is also helpful in familiarizing yourself with all practical matters with Princess Cruises. And, if you can't find what you're looking for here, try the Cruise Answer Place.
Select a Category
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Pre-Cruise
For questions in preparation for your cruise, such as passports, weather conditions, formal dining dress codes and dock logistics.
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The Onboard Experience
For questions pertaining to the time onboard your cruise, such as age restrictions and tipping guidelines.
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Post-Cruise
For questions after your cruise is completed, such as inquiries about lost luggage, feedback on your cruise, and your Shipboard folio.
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Technical Problems
For questions regarding problems with our web site or our 900 number.
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Travel Agent Information
Information for travel agents with questions.